Congratulations for this score.
It is unusual for any of us to be an Active Listener all of the time. Virtually impossible some might say, however I have found it is 100% possible to express why you can’t be an active listener in that moment. For example, if someone has pulled you aside as you are rushing to another meeting it is very easy to truthfully state “I really cannot listen with focus right now as I am late for a meeting so please text me or look on my calendar and let’s find 15 minutes to go through what you need. If it is urgent, please speak to XYZ to help you out.” This is much more polite than pretending to listen. To become a consistent Active Listener takes practice. The good news is there is a structure and model we can follow, therefore it is very possible to master.